How we collect, use, and protect your information
At Raw Concepts, your privacy is not a formality — it is a commitment. This policy explains with full transparency how we handle your personal data when you interact with our website, purchase our books, or enrol in our programs.
When you place an order, register, or send an enquiry, we may collect the following personal information:
We also collect non-personal, anonymised data through standard website analytics such as browser type, device, pages visited, and session duration. This helps us improve our website experience.
Your information is used solely for purposes directly related to your interaction with Raw Concepts:
We will never sell, rent, or share your personal information with third-party marketing agencies or advertisers.
All online payments are processed through Razorpay, a PCI DSS compliant payment gateway. Raw Concepts does not store, process, or have access to your credit card, debit card, or banking credentials at any point.
Razorpay's privacy policy governs the handling of payment data. We only receive a payment reference ID upon successful transaction for order fulfilment purposes.
Our website uses minimal cookies necessary for site functionality (such as session state and cart data stored in browser local storage). We do not use third-party advertising cookies or cross-site tracking technologies.
You can clear browser cookies or local storage at any time through your browser settings without affecting your ability to browse our site.
We retain customer information for as long as is necessary to fulfil your order, provide program access, and comply with applicable legal and financial record-keeping requirements in India.
If you wish to have your personal data deleted from our records after order fulfilment, please contact us directly via WhatsApp or email with your request. We will process it within 7 working days.
As a customer or visitor, you have the right to:
To exercise any of these rights, please reach us at +91 84218 72285 via WhatsApp.
Our website may contain links to external resources, YouTube tutorials, or partner platforms. Raw Concepts is not responsible for the privacy practices or content of those external sites. We encourage you to review their respective privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Effective Date" below will be updated accordingly. Continued use of our website after any update constitutes acceptance of the revised policy.
For significant changes, we will notify enrolled students directly via WhatsApp.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: